Frequently Asked Questions

Shipping

How long does shipping take?
Orders are processed within 1–3 business days after payment is confirmed. Standard delivery usually takes 7–14 business days after shipment.

How much does shipping cost?
Orders over $35 ship free. Orders under $35 are charged at checkout based on the live shipping settings in store.

How do I track my order?
Tracking details are provided after shipment. Tracking events can take up to 72 hours to appear in carrier systems.

Returns & support

What is your return policy?
Belcrest accepts returns within 30 days of delivery for unused items in original packaging.

Do I have to pay for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or the wrong item was delivered.

How do I request a return or support help?
Use the on-site contact form and include your order number plus a short description of the issue. Belcrest typically responds within 1 business day.

Products

What kinds of products does Belcrest sell?
Belcrest focuses on cleaner, more intentional desk setups across lighting, cable management, storage, mats, and workspace accessories.

Where can I read more before buying?
Visit the Trust & Support page, the Contact page, and the live product FAQs shown on product pages.